We are currently seeking a friendly and dependable Online Travel Support Agent to join our fully remote team. In this role, you’ll assist clients with their travel questions, troubleshoot issues, and help manage reservations. You'll play a key role in ensuring that each traveler feels supported, informed, and confident throughout their entire journey.
If you have a passion for customer service, love working in a virtual environment, and enjoy all things travel, this is a great opportunity to turn your communication skills into a rewarding career.
Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.
Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.
Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.
Documentation: Maintain detailed records of client communications, booking changes, and resolutions provided.
Supplier Coordination: Communicate with travel suppliers to resolve client concerns, confirm details, and escalate issues when needed.
Knowledge Updates: Stay current with travel advisories, airline policies, destination restrictions, and vendor promotions.
Upsell Opportunities: When appropriate, recommend value-added services such as travel insurance, upgrades, or excursions to enhance the travel experience.
Post-Travel Follow-Up: Reach out to clients after their trips to ensure satisfaction and build long-term relationships.
Previous customer service or support experience is preferred.
Strong written and verbal communication skills.
Calm under pressure and solution-focused.
Comfortable using online tools, booking platforms, and CRM systems.
Self-motivated and able to manage time efficiently in a remote setting.
Passion for helping others and an interest in travel.
Bilingual is a plus, but not required.
100% remote — work from home or while traveling.
Flexible scheduling with part-time or full-time options.
Travel discounts and perks through industry partnerships.
Supportive team environment with training provided.
...required product script to customers How Much Can You Earn?&##128184; Up to $35/hour (based on performance)&##128184; Total Pay = Base pay: $20/hour + Piece Rate Commission on days worked!&##128184; You get credit for all boxes sold on the day you work ...
...Job Description Job Title: Contract Graphic Designer Location: Fort Lauderdale, FL area (Hybrid 4 days onsite / 1 day remote)... ...Remote work is not an option for this opportunity. Type: Freelance/Contract Assignment Duration: Through the end of the year (...
Job Description Job Description Nexus Employment Solutions Plus, Inc. is hiring Warehouse General Labor / Packaging jobs in the New Lenox, IL area. Full Time Openings on 1st shift Weekly Pay Pay Range: $15.00 - $17.00 Apply now and in person Monday - Friday...
...Job Description Job Description Location: Houston, TX Job Type: Full-Time We are seeking an experienced Electric Motor Mechanic to join our team in Houston, TX. The ideal candidate will have 35 years of experience working with AC and DC electric motors...
...independently as well as in a team environment Field experience is required Company Description Technical Staffing Resources, a KBR company, is a full-service staffing firm with over 75 years experience providing staffing support for industrial engineering,...