Job Description

Job Description

Job Description

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".

What’s in it for you

As part of our team, the ideal candidate will gain access to supportive and smart partners, first-class learning and engagement technologies, exceptional employee wellness and medical benefits, and much more!

Benefits:

Full-time roles include:

• Comprehensive medical, dental, and vision benefits with several plan options to choose from!
• Generous Paid Time Off and Leave Programs.
• Employee referral program
• Access to wellness initiatives, financial planning, mental health assistance, and more.

Wage range: $16 - $18 per hour

Your Impact

Promotes coffee consumption by educating customers, preparing, and serving a variety of coffee drinks as well as food items. Provides high-quality customer service, including efficient sales practices and proper food sanitation.

What you will do

• Operates cash register with an accuracy of 99.85% (plus or minus).
• Sets up the appropriate cashier bank.
• Documents cash received and charges made.
• Identifies customer needs and refers to the appropriate department for follow-up when necessary.
• Educates customers by presenting and explaining the coffee drink menu, answering questions.
• Prepares and sells coffee drinks by following recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino.
• Maintains inventories by replenishing coffee supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies etc. for the coffee bar.
• Stocking refrigerators with beverages, condiments, etc.
• Cleaning, sanitizing, and polishing general work areas, which include sweeping, mopping, vacuuming, and throwing trash.
• Prepare and gather items needed for meal service.
• Provides exceptional service to all guests.
• Perform other duties as assigned.

Skills and Experience

KNOWLEDGE OF:

• General office standards of dress and behavior
• Basic math, addition, subtraction, multiplication, division, fractions, and decimals

SKILLS IN:

• Ability to write notes and brief instructions using correct spelling and grammar
• Deliver friendly and efficient customer service
• Speak clearly and present information orally
• Ability to speak, read, understand and write English
• Apply common sense understanding to carry out written and oral instructions.
• Ability to learn to operate equipment and perform a variety of repetitive tasks
• Ability to do heavy lifting
• Ability to stand for long periods of time
• Ability to follow time schedules for meal preparations and serving

MINIMUM REQUIRED:

• High school diploma or GED. Six (6) months previous experience working with the public in a customer service role.

PREFERRED:

• Extensive cashier and barista experience, experience with catering, fast food service, any prep work, or any food handling experience. Experience working in kitchens of facilities or institutions that provide meals to large groups of people daily.

Our commitment to you

Thomas Cuisine is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. We believe in Diversity, Equity, Inclusion, and Belonging and our mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work.

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