Job Description

Job Description

Job Description

We are looking for talented customer service representatives to join our Modesto team! Omega Contact Solutions is a growing U.S.-based call center that conducts marketing campaigns for a variety of different insurance agencies and businesses. We are looking for an individual who is customer service-oriented and is ready to promote business growth for our customers through cold calling businesses and setting appointments.

Hourly Base Salary + Commission

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

• Speaking with a list of potential clients who may be interested in our clients services, then scheduling a time with for our insurance agents to have a one-on-one meeting in person or over the phone.
• Field basic questions and concerns about our company and our services
• Enter prospective client data into our CRM software.
• Submit complete and correct appointment information to the Marketing Director to schedule upcoming appointments with Insurance Agents

• Ability to multitask.
• A pleasant and professional speaking voice when engaging with prospects.
• Persistent and results-oriented
• Patient and able to handle customer rejection.
• Familiar with Microsoft Office, Email
• Typing Speed 45 WPM

• Customer service: 1 year (Required)
• Appointment Setting: 1 year (Required)
• High school or equivalent (Required)

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