Job Description

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Administrtive Support Staff | Brockton

Work Location: Brockton, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

We're searching for Administrative Support Staff for our Brockton Office. Our Brockton Office supports several services benefiting the community including Therapeutic Services and an Outpatient Clinic. This role would support the support for Intakes for In-Home Therapy and Therapeutic Mentoring Services, receive referrals by phone, fax or email and forward to the Clinical Triage Screener.

Duties and Responsibilities:

• Complete waitlist spreadsheet for IHT and TM
• Check insurance eligibility for IHT and TM clients
• Call families confirming interest in services
• Check eligibility of IHT and TM clients and send email with updates to supervisors and Clinical Director
• Answer phone calls or emails to referral sources requesting information of the referrals they sent
• Update lists of IHT and TM clients
• Let IHT and TM staff know on a weekly basis when re-authorizations are due
• Let IHT and TM staff know on a weekly basis when and how many units should be requested
• Update MABHA weekly online report on Wednesdays
• Update MABHA monthly report
• Complete clients monthly waiting report
• Complete check requests
• Order office supplies
• Manage petty cash and request reimbursements
• Open new IHT and TM cases in Carelogic
• Closing IHT and TM cases in Carelogic

Minimum Qualifications:

• High School or General Education Diploma, Associate preferred.
• 1-3 years experience in an Administrative Office setting required
• Community Service or Therapeutic Services experience preferred
• Must have a valid driver's license
• Those who are Bilingual (English, Cape Verdean Creole, Portuguese, or Spanish) or Bicultural are encouraged to apply.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

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